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Review of Country Mile Moving Company in 2024

Daniel Thornton

Last Updated: Mar 14, 2024

Summarized

Established in 2000, Country Mile has a solid reputation as a long-standing provider of long-distance moving services, managing their own fleet of trucks. IVL is distinguished for its expertise in international relocation, providing both ocean and air freight services to more than 180 countries globally, ensuring seamless transportation of your household belongings from origin to destination.

Advantages

Disadvantages

Country Mile at a Glance

Moving Services

Residential and commercial moves, local and long-distance relocations, international shipping, storage solutions, vehicle transportation, handling specialty items

10.0

Added Advantages

Professional packing and unpacking, secure storage facilities, customized pricing based on individual requirements, basic coverage included with the option for full-value protection at an extra cost

10.0

Customer Assistance

Contact via online form or call 708-493-8973, operational hours unspecified

9.8

9.7

Editorial Score

Extra Offerings

Comprehensive packing and unpacking services, flexible storage options, specialized handling of art, antiques, vehicles, pianos, and other large items

10.0

Openness

Easily accessible phone number provided on the website for customer inquiries

9.9

Country Mile at a Glance

Moving Services

Residential and commercial moves, local and long-distance relocations, international shipping, storage solutions, vehicle transportation, handling specialty items

10.0

Added Advantages

Professional packing and unpacking, secure storage facilities, customized pricing based on individual requirements, basic coverage included with the option for full-value protection at an extra cost

10.0

Customer Assistance

Contact via online form or call 708-493-8973, operational hours unspecified

9.8

9.7

Editorial Score

Extra Offerings

Comprehensive packing and unpacking services, flexible storage options, specialized handling of art, antiques, vehicles, pianos, and other large items

10.0

Openness

Easily accessible phone number provided on the website for customer inquiries

9.9

Primary Services Provided

Specializing in long-distance moves, international shipping, and vehicle transportation

Coverage Area

45
Online quotation tool

Yes

Insurance Coverage

Yes

Services Offered

International Van Lines offers a comprehensive range of moving services tailored to meet various needs, including international shipping via ocean and air freight, as well as domestic long-distance options such as corporate relocation and storage solutions. The company is certified by reputable organizations like the Federal Maritime Commission and the Department of Transportation, ensuring the safety and reliability of your belongings throughout the moving process. Here are the key services provided by this reputable moving company:

Long Distance Moving – International Van Lines is highly regarded for its top-rated moving services across the continental U.S.

Ocean Freight Shipping— Choose from door-to-door, door-to-port, or port-to-door shipping options, with the flexibility to ship small packages or Full Container Load (FCL) in 20’ or 40’ configurations. Delivery typically takes around 30 days.

Air Freight— Ideal for household goods, with small packages handled by trusted partners such as UPS and DHL, arriving within 5 days. Household goods are securely palletized and shrink-wrapped before delivery, with options for door-to-door, door-to-terminal, or terminal-to-terminal shipping.

Auto Shipping— Various transport options including container transport, consolidation services, and roll-on/roll-off, each with standard risk and total loss insurance coverage. Ensure to provide complete vehicle information for customs clearance when purchasing an auto shipping package.

Corporate Relocation— Customized relocation services tailored to meet the specific needs of your employees.

Office Moves— Comprehensive assistance throughout the office relocation process, covering packing, IT system relocation, storage, and disposal.

Military Relocations— International Van Lines facilitates international shipping of hardware, household goods, and valuables for service members.

Costs

While specific pricing details are not provided, International Van Lines maintains transparency regarding the costs associated with its services. To estimate your moving expenses, refer to the following pricing guide:

Storage

1 month free/$0.50 per cubic foot per month

Basic Furniture Disassembly

Free

Loading and Unloading

Free

Blankets and Protective Pads

Free

Stairs (first flight)

$75 per flight after the first 7 steps

Tolls, Fuel, and Taxes

Free

Liability Coverage ($0.60/lb up to $10,000)

Free

Motorcycle Handling

Motorcycle Handling: $350

Elevator Fee

$75 per stop, applicable at destination and origin

Shuttle Service

$1 per cubic foot, with a $350 minimum charge

Bulky Items

$150

Piano Handling

$150 (upright), $350 (baby grand)

It’s important to mention that certain expenses are automatically included in your quote. For instance, Ocean freight door-to-door quotes cover all terminal handling charges (THCs).

Given the diverse shipping options provided by International Van Lines, exact pricing details are available only through a customized quote.

The cost of your move varies depending on the chosen shipping route. For instance, a single container auto move is priced differently from a roll-on/roll-off package. Additionally, international shipping typically incurs additional fees compared to domestic routes within the United States.

To obtain precise pricing for your specific move, simply input your details into International Van Lines’ quote page. After providing information about your origin, destination, and items to be moved, you’ll receive confirmation of whether International Van Lines can accommodate your request. If so, you’ll receive a contact number to obtain final pricing and confirm your order.

Moving Procedure

Country Mile offers a diverse array of moving options, including road, air, and sea freight transport, each with its unique process. However, standard long-distance moves with the company typically follow a similar structure.

After submitting your information through the quote system and contacting the provided number, you’ll receive options from third-party handling companies. Simply confirm your moving date and time with your chosen company.

To secure your move, a deposit of approximately 25% of the final move fee is required, refundable if canceled in writing at least 24 hours before the scheduled moving time.

Prior to your move, you can purchase packing materials through the Country Mile store and complete organizational tasks such as updating your address with relevant businesses. On moving day, movers will assist with disassembly, protection of items, and loading.

Country Mile offers Storage in Transit (SIT) and Long Term storage options, and upon arrival, free unpacking and reassembly services are provided.

Fleet Information

Country Mile operates a fleet of 20 trucks and is licensed by the Department of Transportation. In cases where Country Miletrucks are unavailable, the company collaborates with partner agents for delivery.

While Country Mile ensures availability for every journey, service quality may vary based on the assigned partner company.

Client Assistance

While the online contact system is basic, customers can reach out to representatives via phone. Callback requests are also available on the Country Mile website.

Insurance coverage varies depending on the assigned moving company and selected freight type. All companies offer either full replacement value protection or basic value replacement by weight, with standard coverage at $0.60 per lb. Marine insurance options are available for ocean freight shipments.

Client Feedback

“Moving can be quite overwhelming, but IVL made it surprisingly smooth. Their expertise in long-distance moving truly stands out, and it’s no wonder they’re ranked as the nation’s top moving company.” “With over 10 moves under my belt, I can confidently say that IVL provided the best experience. Their team was reliable and delivered on their promises. I wouldn’t hesitate to use their services again.” “The IVL team was punctual, professional, and efficient in packing and delivering my belongings. I wouldn’t hesitate to hire them again.” “I chose IVL again for my recent move based on the exceptional service I received from them back in 2004.”

Conclusion

“For those seeking a dependable moving company, IVL is a stellar option. With a track record of handling over 15,000 moves annually, they’ve earned a stellar reputation in the industry. Plus, they offer customizable solutions to suit various needs and budgets. To get a quote, simply fill out a form on their website or give them a call.”

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