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Review of Best Way Moving Company in 2024

Daniel Thornton

Last Updated: Mar 14, 2024

Summarized

Best Way is celebrated for its dedication to customer satisfaction and is committed to ensuring your relocation is hassle-free. The company stands out for its expertise in handling delicate items such as antiques and pianos. While American Van Lines may not offer the lowest rates available, its flat-rate pricing model provides certainty for those seeking to budget their move accurately.

Advantages

Disadvantages

Best Wayat a Glance

Moving Services

Services available for both local and long-distance moves, including commercial, military, and corporate relocations.

9.7

Added Advantages

Uniform flat-rate pricing applicable to all moves, inclusive insurance coverage, access to storage facilities across multiple states.

9.8

Customer Assistance

Reach out via toll-free numbers (888) 296-5458 or (954) 318-1246 during regular business hours and on Saturdays from 10 am to 3 pm, with an emergency line available after hours.

9.9

8.3

Editorial Score

Extra Offerings

Comprehensive packing and unpacking services, flexible storage options for short or long durations, specialized handling of art, antiques, pianos, and other bulky items.

9.0

Openness

Consistent updates throughout the moving process, transparent pricing policies, prominently displayed contact information on the website.

10.0

Best Way at a Glance

Moving Services

Services available for both local and long-distance moves, including commercial, military, and corporate relocations.

9.7

Added Advantages

Uniform flat-rate pricing applicable to all moves, inclusive insurance coverage, access to storage facilities across multiple states.

9.8

Customer Assistance

Reach out via toll-free numbers (888) 296-5458 or (954) 318-1246 during regular business hours and on Saturdays from 10 am to 3 pm, with an emergency line available after hours.

9.8

8.3

Editorial Score

Extra Offerings

Comprehensive packing and unpacking services, flexible storage options for short or long durations, specialized handling of art, antiques, pianos, and other bulky items.

9.0

Openness

Consistent updates throughout the moving process, transparent pricing policies, prominently displayed contact information on the website.

10.0

Primary Services Provided

Comprehensive assistance for both local and long-distance moves, encompassing packing, unpacking, storage solutions, and the handling of specialty items.

Coverage Area

45
Online quotation tool
Yes

Insurance Coverage

Inclusive insurance protection of up to $0.60 per pound.

Services Offered

Best Way caters to various fundamental moving requirements for local and long-distance relocations. Loading and unloading services are standard, with the option to hire a crew for packing and unpacking tasks. Alongside transporting belongings between residences, the company also offers diverse storage options, both temporary and long-term. Although shipment tracking isn’t provided, clients can contact the assigned foreman at any time for updates on the status of their possessions.

  • Local and long-distance moves encompass loading, unloading, and insurance coverage of up to $0.60 per pound.

 

  • Packing and unpacking services available, adaptable to partial or full requirements.

 

  • Storage solutions offered, including climate-controlled units and personal vaults equipped with round-the-clock security.

 

  • Expert handling of specialty items such as antiques, collectibles, and pianos during packing and moving processes.

Costs

Best Way offers competitive pricing for most moves, although it may not always be the most economical choice. This is due to its flat-rate pricing model, where the upfront quote remains fixed regardless of any unforeseen delays during the move.

This pricing structure has its pros and cons. On one hand, American Van Lines factors potential delays into its quotes, which may result in slightly higher initial costs. However, it provides the advantage of knowing the exact cost upfront, unlike many other movers who determine the final price upon delivery.

The final price of your move depends on various factors such as distance, the volume of items, and additional services required. As an example, a 500-mile move with a 26-foot truck typically costs around $6,000. Local moves are generally billed hourly, ranging from $500 to $2,000 depending on location and service requirements.

Moving Procedure

he process with American Van Lines begins with a quote, obtainable through a phone call or online request. This initial quote covers basic details like the moving date, locations, and services needed. Following an online request, the company usually contacts you to discuss additional services and provide pricing options based on delivery speed, packing, storage, and insurance. In many cases, they may request photos or a video tour of your home for a more accurate assessment.

Finalizing the move details can occur rapidly for urgent moves. Otherwise, a designated foreman communicates with you to finalize arrangements as the move date approaches. On the moving day, a driver and loading crew arrive with the truck to load your belongings.

Upon arrival at your destination, your items are either stored or delivered to your new home. The unloading process, conducted by a local crew, includes unpacking and assembly of furniture if requested.

Fleet Information

With around 50 drivers and 51 trailers, American Van Lines maintains a fleet sufficient for most moving needs. Flexibility is ensured as the company often rents trucks locally when necessary. Notably, American Van Lines relies on contracted labor for packing and unpacking services, which may result in varied quality depending on local contractors. However, the company carefully vets its contractors to ensure reliability and diligence.

Client Assistance

Renowned for its customer service, American Van Lines facilitates easy communication throughout the moving process. You can contact your assigned foreman at any stage, with an after-hours emergency line available for additional reassurance. While delivery dates are not guaranteed, the company boasts a strong history of on-time deliveries. Insurance coverage, up to $0.60 per pound per item, is standard for all moves, with the option to purchase additional coverage for full protection of your belongings.

Client Feedback

“I cannot express how pleased we are with the service provided by your team! The van arrived punctually, the staff efficiently completed the job, and they promptly headed off to deliver our household items to our new destination. Everything transpired smoothly! If any issues arose, our foreman handled them discreetly. We wouldn’t hesitate to engage your services again! Thank you for an exceptional experience!” — Marybeth C.

“The crew for both the move-out and storage was friendly and efficient. They handled our cherished belongings with care. Additionally, we valued the proactive communication from our move coordinator and designated contact prior to finalizing our move agreement. Based on our experience, I would recommend American Van Lines.” — Michael M.

Conclusion

For local and long-distance moves within the continental US, American Van Lines stands out as an excellent choice. Offering top-notch customer service and a comprehensive range of services including packing, unpacking, and storage, American Van Lines is especially suitable for those seeking flat-rate pricing or needing special care for delicate items like antiques.

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